Responsible Gaming —
Your safety is our responsibility
At eb999, entertainment comes first. With our protection tools, age verification system, and support team, you always stay in control.
Our Commitment
eb999 believes that online betting and gaming should be an enjoyable form of entertainment — never a source of stress, financial hardship, or family problems. That is why we place the mental and financial well-being of every user at the top of our priorities.
Responsible gaming means playing purely for fun, staying within a set budget, and having the courage to stop when you feel a break is needed. Our platform provides various tools and resources to make these decisions easier.
All services at eb999 are for users aged 21 and above only. Opening or using an account by minors is strictly prohibited and we enforce this rule firmly.
This platform is intended for users aged 21 and above only
The Core Pillars of Protection
Age Verification
eb999 confirms age at the time of registration. Users under 21 cannot create an account. Parents and guardians, please keep your children's devices secure.
Deposit Limit
You can set your own maximum daily, weekly, or monthly deposit amount. Once the limit is active, no further deposits beyond it will be allowed, protecting you from overspending.
Temporary Break
You can temporarily suspend your account for anywhere from one day to six months. During this period you will not be able to log in or place bets, but the account will be automatically reactivated once the break period ends.
Self-Exclusion
If you feel that gaming is getting out of control, use our self-exclusion feature to close your account for an extended period. The support team will assist you through the process.
Session Time Limit
You can set a maximum duration for each gaming session yourself. Once the time is up, the platform will automatically log you out.
24/7 Support
For any questions or concerns related to responsible gaming, contact eb999 via live chat or email at [email protected]. We provide round-the-clock assistance in both Bengali and English.
Signs of a Problem
Problem gaming is not always easy to recognise straight away. If you notice any of the signs below in yourself or someone close to you, seek help immediately.
- Spending more than your allocated budget
- Playing repeatedly to recover losses
- Hiding your gaming from family or friends
- Taking on debt or borrowing money to play
- Feeling restless or irritable when not playing
- Neglecting work, studies, or relationships
- Unable to stop playing on your own
Take action now
If you notice any of the signs above in yourself, do not wait — contact the eb999 support team. We will help you without judgment and with compassion.
- Live Chat: 24/7 direct connection
- Email: [email protected]
- Set your own limits directly from Account Settings
Protection Tools
These tools are easily accessible in your eb999 Account Settings. Contact support any time you need help making changes.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit takes effect immediately; increasing it takes effect after 72 hours.
Bonus Opt-Out
You can opt yourself out of all promotional bonus offers at any time. This helps reduce the urge to play more than intended.
Temporary Break
Temporarily suspend your account for 1 day to 6 months. It will be automatically reactivated once the period ends.
Permanent Self-Exclusion
Contact support to close your account for an extended or permanent period. Please do not attempt to open a new account while self-exclusion is active.
Responsible Gaming Tips
Keep in mind before you play
- Set a budget in advance and stick to it
- Only play with money you can afford to lose
- Do not think of gaming as a source of income
- Avoid playing when you are stressed or feeling low
- Do not play after drinking alcohol or when you are tired
Habits to maintain regularly
- Take regular breaks — rest for a while every hour
- Spend time on other leisure activities besides gaming
- Be open with family and friends about your gaming
- Review your spending every month
- If in doubt, contact eb999 support right away
Enjoy safely
Register at eb999 and enjoy the excitement of cricket betting, slots, and live casino within responsible limits.
eb999 Login eb999 Casino Frequently Asked Questions (FAQ)